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AutoPartSource/Momentum USA Receives O’Reilly’s Sales & Service Award
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By Counterman
Valvoline has been recognized for providing excellent customer service and has been ranked by Forbes on its “Best Customer Service 2025” list.
link hidden, please login to view was the top-ranked instant oil change company and placed 18th among the 300 brands on the list. The Forbes customer service list was based on surveys of 181,000 people in the United States who rated their interactions with more than 3,500 brands. Only the top 300-rated companies were included in the list. “Every year we serve millions of guests, and our goal is to deliver the very best customer service with each oil change and preventive automotive maintenance service,” said Laura Carpenter, Valvoline’s chief customer officer. “Our team members and franchise partners are focused and committed to go above and beyond for our guests each and every day. I’m proud of our franchise partners, teams and our retail service center managers who are delivering for our guests.”
A news release from
link hidden, please login to view explained that customers gave the company a 4.7 out of 5-star rating* for its service. That’s based on a survey of more than 1 million Valvoline Instant Oil Change customers. The post
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By Counterman
The
link hidden, please login to view, a 501c3 supporting people in the automotive aftermarket industry and their families during the hardest moments of their lives, announced that nominations for the first-ever AACF Humanitarian Award, generously sponsored by link hidden, please login to view is fast approaching. The deadline to submit
link hidden, please login to view is January 31, 2025.
link hidden, please login to view for this award should exemplify compassion, selflessness and a strong sense of social responsibility. Their actions should have made a significant and positive impact on communities locally, nationally, or globally, according to the AACF. Nominations will be reviewed by a committee consisting of AACF Board and Executive Committee Members as well as a NEXUS executive. “This prestigious award aims to recognize and honor outstanding individuals, companies, associations or groups within the automotive aftermarket industry who have demonstrated exceptional dedication to improving the lives of others through humanitarian efforts,” the AACF said.
“Since first introducing the AACF Humanitarian Award in partnership with NEXUS North America in May earlier this year our team has been purposefully planning,” said John Kairys, executive director of AACF. “We’re excited to officially open the nomination process to provide an opportunity for individuals and companies who give back with grace and intention to be recognized for their efforts in the community.”
The selection process for the AACF Humanitarian Award will be rigorous, with nominees evaluated based on their demonstrated impact and commitment to humanitarian causes. The award recipient will be announced at a special ceremony during Auto Care Association Connect 2025, bringing well-deserved recognition to their exceptional contributions, the AACF said.
“On behalf of NEXUS North America and NEXUS Automotive International, I want to share our excitement to have this opportunity to support the AACF organization for this new, outstanding Humanitarian Award. We are honored to play a role in this initiative,” said Robert Roos, president Pronto Network & NEXUS North America.
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By AutoZone
MEMPHIS, Tenn. , Dec. 10, 2024 (GLOBE NEWSWIRE) -- AutoZone, Inc. (NYSE: AZO) today reported net sales of $4.3 billion for its first quarter (12 weeks) ended November 23, 2024 , an increase of 2.1% from the first quarter of fiscal 2024 (12 weeks). Same store sales, or sales for our domestic and
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By Counterman
Auto-Wares announced that Brian Burkett has been named the new director of sales. Burkett began his career as a delivery driver at the Auto Value location in Houghton Lake, Michigan, was later promoted to a salesperson role, and eventually, in 2017, he became district manager, according to Auto-Wares. Burkett’s promotion is a testament to his hard work, leadership and dedication, the company said.
link hidden, please login to viewadded Burkett attended college career fairs, networked through the Young Automotive Networking Group (YANG), and continually refined his leadership skills, solidifying his impact on the team and the industry. Burkett was awarded several scholarships to support his growth, including the Leadership 2.0 and Heavy-Duty Leadership Scholarships through Northwood University. That growth led Burkett to the director of sales for Auto-Wares Group of Companies. Beyond his new role,
link hidden, please login to viewsaid Burkett will continue serving as a Tech Expo committee member and lead the Customer Relationship Management program. The post
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By Counterman
MAHLE showcased its full-service portfolio of products at AAPEX. The company said it aims to position itself as a “one-stop shop” for technicians, shop owners and drivers. Key offerings highlighted at this year’s AAPEX show included
link hidden, please login to viewgaskets, engine components, filters and thermal management solutions as well as the company’s battery diagnostic systems, A/C units and latest shop equipment. “Our goal is to further expand MAHLE Aftermarket’s leading role in the global market with attractive offers for repair shops and trade,” said Eduardo Spilla, general manager,
link hidden, please login to viewAftermarket North America. “We are particularly focused on electrification, digitalization, and sustainability in order to help create the future of transportation and do our part in providing high-quality solutions to customers around the world.” More information on MAHLE can be found online or by contacting MAHLE local sales representatives.
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