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MOOG Compression Loaded Ball Joint Enhancements
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By Counterman
link hidden, please login to viewof Louisville, Kentucky, has officially joined forces with link hidden, please login to view. The transaction was finalized on August 1, 2024. Doug Washbish, president & CEO of Moog Louisville Warehouse, will join the Auto-Wares Board of Directors and Executive Leadership team. In a news release announcing the transaction, Auto-Wares called the partnership “a significant milestone for both organizations, aiming to capitalize on their combined strengths for future growth and innovation.” “I am most excited to announce that Moog Louisville Warehouse and its Bumper to Bumper stores have joined forces with
link hidden, please login to view,” said Washbish. “I’ve had the benefit of working with and sharing ideas with the team at Auto-Wares for some 25+ years, as a member of the Aftermarket Auto Parts Alliance. There is no group of stores in the country that better shares the same ‘go to market strategy’ that has defined our company for 60+ years, other than Auto-Wares! Their honesty and integrity in everything they do is a perfect blend for our WORK HARD and BE NICE philosophy we practice. I am pleased to say I will continue to maintain a meaningful equity position of the overall company and will continue to run Moog Louisville with our current management and personnel that have made our company the leader in our region!” “We are thrilled to welcome the Moog Louisville Warehouse, Doug Washbish and his excellent team to the Auto-Wares family,” said Todd Leimenstoll, president & CEO of Auto-Wares Group of Companies. “This partnership aligns perfectly with Auto-Wares’ strategic goal of expanding our geographic footprint and market density. Doug’s leadership and expertise will be invaluable as we move forward.”
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By Dorman Products
Swapping a knuckle or replacing a bearing? Loaded knuckles are the DIYers best friend
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By Counterman
It’s been estimated that fraudulent warranty claims cost auto parts stores $600 million every year.
Those costs stem from a number of expenses that are set in motion by a return, including manually processing credits; reverse logistics and transportation; repackaging products; and additional quality-control testing to rule out major defects in materials.
The “Check the Part” campaign estimates that more than 50% of warranty returns are either brand-new or not the manufacturer’s product – which suggests that many parts professionals aren’t even looking at the item that’s being returned.
Endorsed by MEMA Aftermarket Suppliers and the Auto Care Association, the campaign encourages parts professionals to follow a simple three-step process when processing warranty returns:
Open the box. Inspect the part. Verify the return. Recently, Dorman Products published a return guide for CV-joint kits.
If a customer wants to return a CV-joint kit, Dorman offers these three tips to help to determine if it’s a valid warranty claim:
Open the box and make sure the correct part is in the box. Some customers may try to return unrelated products and heavy objects as a scam. Dorman parts will be laser-etched with the part number as shown. OEM parts or parts from other manufacturers are not valid returns. Some joints come lubricated from the factory. Others have grease supplied. Grease must be installed in all cases. No joint can last without lubricant! Verify grease was present – the unit should be pretty messy when returned. If you see rust, blue discoloration or distorted components, it’s likely the joint had too little grease and thus is ineligible to be returned. Please share examples of ineligible returns on link hidden, please login to view. You can download a PDF of the return guide below:
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By Garage Gurus
If you suspect that your vehicle's engine is losing pressure in a cylinder, it can be helpful to perform a relative compression test to ...
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