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By Counterman
FleetPride, Inc. announced its annual supplier awards during its recent Supplier Summit at the Gaylord Texan Hotel and Resort in Grapevine, Texas. These companies were selected for their outstanding support and partnership with FleetPride over the last year, the company said.
“
link hidden, please login to view values our strategic supplier partnerships. Our annual supplier awards are an opportunity to recognize those who consistently provide exceptional support to us through field work, supply chain, digital or strategic initiatives,” says Michael Keller, FleetPride vice president of category management and strategic sourcing. “Congratulations to all of our award winners. We greatly appreciate your partnership.”
link hidden, please login to view named Dana Spicer Inc. as its Supplier of the Year, noting the company’s excellence in communication, partnership, innovation, training and growth. This included fielding thousands of customer calls via a real-time call center; driving product innovation while supporting program enhancements, special initiatives and marketing opportunities; and supporting FleetPride’s digital efforts using scorecard reporting to drive continuous improvement. “Dana Spicer excelled in all areas of partnership,” Keller says. “Their efforts were consistent through their support of our programs, marketing opportunities, field work, and other initiatives such as data management, and they committed to building strong working relationships. FleetPride values their partnership and we are pleased to name them as our supplier of the year.”
“We are honored to receive the supplier of the year award, recognizing our dedication to our strategic partnership with FleetPride,” says Bill Nunnery, senior director, aftermarket sales and marketing for Dana Spicer. “This award underscores our commitment to our customers, product innovation, superior marketing, and progressive digital solutions. It’s a testament to the hard work of our entire team. We look forward to continuing our successful collaboration and delivering outstanding results together.”
FleetPride awarded several other suppliers for consistently driving communication, partnership, innovation, training and growth throughout the year:
Atmus Filtration: Focused on collaboration, strategic alignment and program management to deliver strong sales growth. Consistently aligned with FleetPride objectives by focusing on increased brand awareness and customer engagement. Conducted business reviews and provided field support, product expertise, training, hands-on assistance and marketing support. Baldwin: Delivered exceptional customer support as FleetPride’s most front-facing supplier in 2024. Worked closely with the Supply Chain team to ensure consistent shipping performance, and with our marketing team to create a strong digital program. Bendix: Provided valuable guidance related to product assortment and effective stocking strategies. Increased field engagement and created customer-specific training sessions with consistent focus on continuous improvement. Continental Battery: Focused on communication across the FleetPride organization to create value-add programs and drive high levels of internal and external customer satisfaction. DA Lubricants: Supported FleetPride’s sales team by creating and filming training videos while working closely with the supply chain team to ensure consistent and reliable on-time delivery and high in-stock rates. Dayton: Focused on mutual growth and building product assortment while supporting initiatives tied to providing data, supporting FleetPride’s digital platforms, and expanding various product categories. Grote: Launched innovative technology in the warning and visibility spaces, making roadways safer. Ensured FleetPride branches were equipped with new product displays by supporting restock efforts. Helped capture new business with ride-along opportunities. MAT: Supported FleetPride in reducing manual processes at the branch level to improve productivity. Managed a nationwide, dedicated training program, which supported customer-facing certifications and showed commitment to successful partnerships with sales teams. Focused on effective communication at every level of the organization. Muncie: Prioritized continuous improvement by identifying and overcoming challenges to ensure evolving supply chain and manufacturing processes. Supported our front lines by making numerous branch visits, conducting training and fieldwork, and fielding thousands of calls regarding sales opportunities, application requirements and technical support. Odyssey: Created new programs to gain incremental volume. Built strong partnerships at the strategic account and customer levels. Proactive approach with large customers produced unique, tailored solutions that underscore commitment to innovation and customer success. Ranger Brake: Actively collaborated with the field sales teams to meet special program and customer needs. With a “win-win” mindset, consistently proved their ability to keep pace with FleetPride’s sales growth, maintaining overall service levels, on-time delivery rates and first-fill rates. Stoughton Parts: Executed an assortment strategy that added thousands of products specifically for strategic accounts. They also focused on building relationships throughout FleetPride, helping drive year-over-year incremental growth.
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By Counterman
FleetPride, Inc. announced it acquired the assets of ARS Truck & Fleet Service. Based in New Castle, Delaware and founded in 1972, ARS operates 25 service bays in two locations and a mobile service fleet of 16 trucks. A news release explained the transaction represents the expansion of service on the Eastern Seaboard.
“The entire ARS Truck & Fleet Service team is thrilled to become a part of FleetPride. Our companies have been strong partners for many years,” said Patrick Connell, ARS CEO. “The mission at ARS has always been to create an environment of growth for our people and our company. We pride ourselves on the strong culture we have, and the many years of industry leading work we have done. FleetPride is the perfect partner to continue that legacy. We now have access to all the resources we require to grow like never before. With this opportunity, I am more excited about our mission than any point in my career.”
link hidden, please login to view said the acquisition provides ARS customers with access to a nationwide network of parts and service solutions featuring digital solutions, such as the FleetPride.com eCommerce platform. It also opens up new learning opportunities for ARS employees with FleetPride Tech University’s online and in-person training. “We are excited to welcome the entire ARS Truck & Fleet Service team to our company,” said FleetPride President of Parts and Service Mike Harris. “Patrick Connell and his outstanding team are a model of customer service and operational excellence. We are proud to carry on ARS’s legacy and continue serving their valued customers along the Eastern Seaboard.”
ARS has a long track record of superior in-house and on-location repair services for heavy duty fleets,
link hidden, please login to view said. In addition, it is a five-time honoree as one of the top 12 shops in the country by Automotive Training Institutes, receiving ATI’s National MSO Shop of the Year award in 2022. ARS also has been named one of Delaware’s 50 fastest growing companies, it is an Inc 5000 company and two-time Philly 100 winner, and owner Patrick Connell was named Delaware’s 2022 CEO of the Year – For-Profit Medium Business –by the Delaware Business Times. The post
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By ronaldgbrown84
Upgrading or replacing your car engine is a significant decision that can enhance your vehicle's performance and extend its lifespan. If you’re searching for the best New Car Engine Dubai options, this guide will help you navigate the market, explore prices, and make an informed decision. Dubai offers a diverse range of high-quality car engines for sale, catering to various budgets and vehicle types.
Why Invest in a New Car Engine?
A new engine can breathe new life into your vehicle, ensuring improved performance, better fuel efficiency, and reduced emissions. It’s a cost-effective solution for vehicles experiencing recurring engine problems or those looking to upgrade their existing engine for enhanced capabilities.
New Car Engine Dubai Price
The new car engine Dubai price varies widely depending on factors such as the engine model, brand, and specifications. On average, you can expect prices to start from AED 15,000 for smaller engines and go up to AED 50,000 or more for high-performance engines. Luxury car engines or those with advanced technology typically cost on the higher end.
When budgeting for a new engine, consider additional costs like installation, testing, and warranty packages. Opting for a reliable service center can ensure a hassle-free installation and long-term performance.
New Car Engine Dubai for Sale
When looking for new car engine Dubai for sale, Dubai’s automotive market offers plenty of options. You’ll find engines for all vehicle makes and models, including sedans, SUVs, sports cars, and commercial vehicles. Here’s where to look:
Authorized Dealerships: Guarantee genuine parts and manufacturer support. Auto Parts Stores: Offer a wide variety of engines at competitive prices. Online Marketplaces: Allow you to compare multiple options conveniently. When purchasing a new car engine, always verify the authenticity of the product and request a warranty for peace of mind.
Where to Find a New Car Engine Near Me?
If you’re searching for a New Car Engine near me, Dubai is home to numerous reputable service centers and automotive shops. These providers offer personalized assistance, helping you choose the right engine based on your vehicle’s make and model. Look for experienced technicians who can guide you through the selection and installation process.
Tips for Buying a New Car Engine
Know Your Requirements: Understand your vehicle's engine specifications to find a compatible match. Check for Authenticity: Always purchase from trusted sellers to ensure genuine parts. Consider Installation Services: Choose a service center that offers professional installation and testing. Request a Warranty: Protect your investment by opting for engines with warranties. Conclusion
Investing in a
link hidden, please login to view is a smart move for anyone looking to enhance their vehicle’s performance and reliability. With a range of engines available at competitive prices, finding the perfect option for your needs has never been easier. For expert advice, high-quality engines, and professional installation services, Visit Service My Car and experience the benefits of a brand-new engine for your vehicle. Don’t wait—revitalize your ride today!
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By Swizz Auto
Swizz Auto is a trusted auto parts provider in the US. We provide you with quality-tested inventories to get you the right fitment for the car’s make and model. Also, when you reach our portal, you can find link hidden, please login to view near me using the online locator tool. If you see challenges in finding the relevant information, you only need to provide us with the make and model no. Discuss them with our reps if you are concerned about warranty and shipping.
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By Counterman
ost of our workdays are spent typing and mouse-clicking our way through hundreds of parts requests and catalogue prompts, and we rely heavily on computers for most aspects of our daily operations. Think of the last time your store’s internet or server network went down. Catalogue and inventory information, ordering and receiving functions, invoice printers, driver dispatch and order tracking, and even time clock access are all crippled when the plug gets pulled. Chaos ensues, and if there is no backup plan in place, work grinds to a halt. Depending on corporate policy, you may even have to close the doors until you are back up and running.
Even when our computers are running at peak efficiency, the quality of the information we feed into the system has the potential to create a snowball effect of errors, wasting time, personnel resources, inventory dollars, and, ultimately, disappointing our customers. The phrase “garbage in, garbage out” dates to the early days of the computing industry and is a simple way of recalling that no matter how far information technology has progressed in the past 75 years, we still need to capture the correct information to begin that automated process successfully.
It all begins with the customer. We rely on them to present us with the basic vehicle and diagnostic information required to catalogue the correct parts, but once we take control of the process, we still need to maintain the integrity of that information. Asking the right questions, following relevant prompts, and verifying options that differentiate similar products lead to successful sales and reduce the number of returns.
When you call the parts department at your local OEM dealer, their initial reply is often to ask for the last eight digits of the VIN. That (relatively) simple bit of information serves to eliminate a lot of these errors, identifying the vehicle and all its individual options. It eliminates multiple questions that must be asked (and correctly answered) to lead the parts specialist to the appropriate listings. This reduces the margin for error, but certainly does not eliminate it altogether. Just as a customer might misquote their vehicle descriptors, the customer may misread or misspeak the VIN information, or the parts specialist might write it down incorrectly. It is also a good practice to keep accurate notes (on paper) to keep track of previous calls and orders. These notes also may help your coworkers get up to speed if they need to take over for you with a customer, so legible handwriting counts! Complete notes will help refresh your memory in the event of a comeback or complaint, and may come in handy if you are asked to explain what went wrong with a particular transaction.
I prefer to repeat a customer’s information back to them, showing that they have my full attention and confirming that what I think I heard is what they believe they asked for. They should not have to repeat themselves, but confirmation is critical at this point in the process. It is certainly better than getting through an entire transaction before realizing the customer who just told you they drive a “Cherokee” is now busy loading their parts order into the back of a GRAND Cherokee!
Incorrect information anywhere within the conversation can skew the results, and guessing at vehicle identification or options is a recipe for returns. Occasionally, we can skip through irrelevant screen prompts, or even bypass the computer altogether when we know something by heart, but when in doubt, ASK THE QUESTION! We may not be able to prevent our customers from guessing at critical answers, or even from giving us inconsistent information, but we are able to limit the amount of “garbage” that we feed into our computer on our customer’s behalf.
When we do encounter a legitimate catalog error, we shouldn’t just blame the computer. In these cases, the “garbage out” is the result of an error (likely made by another human) that was fed into the database. The computer is just repeating the answer it was programmed to give based on the information requested. It is important to report these errors so that the catalogue provider can investigate the error and make any necessary corrections quickly.
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