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Autel, Repairify Announce Agreement for Remote Diagnostics

Counterman

By Counterman
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Repairify and Autel U.S. announced an exclusive long-term collaboration agreement for the delivery of Repairify’s patented global OEM remote solutions for diagnostics, calibrations and programming through Autel’s remote-capable products across North America.

As part of the agreement, Repairify will integrate its patented global remote diagnostic, calibration and programming solutions as a new service offering into a revised version of Autel’s Remote Expert platform. Repairify and Autel will jointly manage the platform that now will offer customers the choice of using the certified and warrantied OEM remote solutions from Repairify, along with the independent Remote Experts (vetted for their experience) who already are serving the platform.

Launched in 2022, Autel’s Remote Expert provides customers onsite aftermarket scanning and access to remote OEM tools supported by experienced professionals. Remote Expert is available through the Autel MaxiSYS Ultra, Ultra EV, MS919, MS909 and MS909 EV diagnostics tablets. Remote Expert also will be expanded into Autel’s ADAS calibration systems. 

“We are excited to enter into this collaboration with Repairify,” Autel U.S. CEO Chloe Hung said. “Autel developed the Remote Expert platform to provide our users remote access to specialized and experienced module programmers and diagnosticians. We are very proud that its success drew the attention of a company of such quality and industry success as Repairify. We are confident that this partnership will benefit both companies and, most importantly, be of immense value to our users.”

According to the companies, combining the Repairify remote services solutions program with the Autel Remote Expert Platform delivers what automotive repair professionals have requested for years: a seamless experience that delivers fast, accurate, certified and safe vehicle repairs with the choice of aftermarket or OEM tool support.   

“Since its launch into the North American market in 2005, Autel has been known for their consistent delivery of leading innovative solutions across the mechanical and collision markets,” said Cris Hollingsworth, president of Repairify Global Holdings. “Repairify is honored to embark on this partnership and to broaden the reach of our solutions through the new and existing Autel network of customers.” For additional information, visit

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