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‘AMN Drivetime’ Chats With NTN’s Charles Harris (Video)
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By Counterman
KYB has announced a newly updated video training series.
The 2023 Service Professional Video Training Series provides technicians, shop owners and service providers detailed information to help increase shock sales and better maintain their customers’ vehicles.
“In our efforts to provide service professionals with the best training in the aftermarket, we are excited to announce the release our new service professional online training course,” KYB National Training Manager Erick Kinnunen said. “This course is designed to show the value in maintaining shocks and struts, and the importance of restoring or improving a vehicle’s original-designed handling and control by using the correct KYB part.”
The KYB Service Professional Video Training Series consists of six short videos, each being followed by a short quiz. Professionals will learn the importance of including shocks and struts in regular vehicle maintenance, how shocks work and wear, identifying worn shocks, making the proper recommendations and installing the correct part.
Each user who completes the video training series will receive a newly designed KYB Training short-sleeved t-shirt. Service professionals who completed the original version of the KYB Video Training Series are still eligible, can use their previous sign-in and receive the new T-shirt as well.
The interactive, self-paced KYB Video Training Series can be found at
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By Counterman
In the latest episode of “AMN Drivetime,” Babcox Media CEO Bill Babcox sits down with John Lussier, president of Tendeco Sales Inc., under which the Litens brand resides.
In the interview, the two executives talk about a variety of important industry issues – from supply chain challenges to sourcing, R&D, OE heritage, international business and more.
Having been born in Argentina and educated in Venezuela, Lussier says that experience has certainly helped him lead an international business however, he points out that the continued value proposition of the “Made in the USA” still holds weight around the globe.
“For me personally, in my automotive career, it’s helped me a lot into understanding other cultures and how that might benefit and learn to work together. Obviously, it’s a very important thing,” Lussier said. Yet he also shared, “… Having grown up in South America and then subsequently moved to the United States, I learned early on what it meant to be ‘made in the United States,’ because that translates into quality around the world.”
In this episode of “AMN Drivetime,” Bill and John also dive into the following topics:
00:56 – Litens’ history and its involvement in the invention of the tensioner 04:25 – The vehicle technologies Lussier is keeping a close eye on today 6:36 – How growing up in Latin America informs Lussier’s his role as an international business leader today 8:08 – Just how many languages does Lussier speak? 8:10 – What “made in the USA” really means to Lussier 9:23 – How Litens manages today’s continuing supply chain challenges 10:55 – The importance of R&D and how Litens differentiates itself in the market 13:09 – Diving into the details of having “OE heritage” 14:40 – Funny stories from the road 16:35 – The popular and insightful Lightning Round Sponsored by link hidden, please login to view, the “AMN Drivetime” podcast entertains and educates listeners, conversing with today’s top aftermarket drivers and industry leaders who are having an impact on the automotive aftermarket industry. This bi-monthly podcast offers candid, one-on-one conversations between Babcox Media CEO Bill Babcox and notable figures in the automotive aftermarket, sharing their experiences and life lessons as they have traveled the aftermarket.
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