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Bill Long Named Northwood Outstanding Business Leader
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By Counterman
link hidden, please login to view, a global manufacturer of filtration products, and AMN/Counterman magazine named Moe Ali of Arch Auto Parts the 2024 Counter Professional of the Year. Ali is the vice president of sales at Arch Auto Parts, a division of NexaMotion Group. The Counter Professional of the Year award, sponsored by WIX Filters and presented at AAPEX in Las Vegas, annually recognizes an automotive aftermarket parts professional whose dedication, work ethic and expertise elevate their business and the profession as a whole.
“Moe’s commitment to customer service is what sets him apart,” says Tina Davis, senior marketing manager – WIX global and US. “No one is more dedicated to getting the right parts for his customers. It’s why they continue to come back to him decades later. We are honored to recognize Moe as the 2024 Counter Professional of the Year.”
Born in Guyana, Ali came to the United States at the age of eight. He was still in high school when he took a job as a part-time employee at Arch Auto Parts in Hollis, New York. Over the years, he took on a variety of roles, all of which helped develop the skills and knowledge needed to thrive as an aftermarket parts professional.
“Moe has developed excellent parts and sales skills,” said Chris Bodh, group president of general repair businesses at Arch’s parent company, NexaMotion Group. “He’s loved and respected by his staff and customers and has an amazing attitude, even when he is juggling a lot of priorities.”
Ali has made a career based on exceptional customer service. Developing relationships is what keeps generations of customers coming back to him. His philosophy is simple: “Get ‘em the right part, the first time.”
“Moe just worked hard and earned a lot of respect from a lot of his colleagues and customers,” said Kish Samaroo, vice president of operations at Arch Auto Parts. “He is the go-to guy. Every customer wants him because he has this personality that is really cool and calm.”
Despite ascending to an executive role, Ali doesn’t shy away from the sales floor. He says he’d rather be “where the action is.”
“It is truly an honor to award Moe as the 2024 Wix Filters Counter Professional of the Year,” said Jeff White, managing editor of Counterman. “He is deeply dedicated to his work, but it’s a labor of love. Moe goes beyond just selling a part—he cultivates relationships with his customers. People like Moe make the aftermarket great.”
As dedicated as he is to the business, Ali still makes time for his family: his wife of 28 years, Ramona, and their two daughters, both in their 20s.
As part of the Counter Professional of the Year award, Ali and his wife received an all-expenses paid trip to Las Vegas for AAPEX 2024. He was honored during the AWDA luncheon and was presented the award during the AMN/Counterman Counter Professional of the Year reception.
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By Counterman
The Aftermarket Warehouse Distributors Association (AWDA), a community of the Auto Care Association, presented its 2024 Outstanding Leadership Award to Cliff Hovis, president of Hovis Auto & Truck Supply in Mercer, Pennsylvania. The award was presented on Nov. 3 at AWDA’s 2024 Annual Conference in Las Vegas.
Each year, AWDA bestows this prestigious award, formerly known as the “Leader of the Year,” on an aftermarket professional who has contributed to the industry in a unique and significant way. The award is named in honor of former AWDA President Jack Creamer.
Presenting the award this year was 2023 recipient Mauro Cifelli, president of Vast-Auto in Quebec.
The business was started in 1952 and has served Northwestern Pennsylvania ever since with 17 locations that focus on customer service, quality parts and experienced personnel. Hovis Auto and Truck Supply consistently provide training seminars in their dedicated facility that was opened in 2012 featuring the latest technology in both automotive and heavy duty. This creates an indelible bond with their customers and serves the industry by ensuring technicians can meet the demands of the latest technology.
Hovis has been a tremendous advocate for Right to Repair by engaging his customers through in-person events, in fact his customer base generated over 1,000 letters to congress alone, adding in the social media side, and they have proven to be among the leaders in this effort. He has participated in both national and local advocacy efforts on this issue and is a tremendous spokesperson for the industry.
Hovis has also been a loyal supporter of YANG, and his daughter Grace is showing her strength in industry service by recently completing her term as YANG chairperson. Hovis has also been an active member of the Auto Care board of directors, voicing his support of the AWDA community and association initiatives. His expansion into the HD and PBE markets has given the association a unique perspective to meet the needs of these critical segments of the industry.
Hovis and his entire family operate their business with a foundation of integrity, which has allowed them to gain the trust of their customers, suppliers and the industry as a whole.
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By Counterman
link hidden, please login to view announced its upcoming Automotive Summit, which will bring together automotive industry leaders and experts for a one-day event featuring insightful discussions and networking opportunities on Oct. 3 in Midland, Michigan. Organized by the Center for Automotive & Mobility Studies (CAMS) at Northwood University, the
link hidden, please login to view will cover a range of key topics facing the automotive industry today, including retail trends, dealer relations, F&I, compliance and regulations, and the state of the automotive aftermarket sector. “The CAMS industry Summit is a unique opportunity for industry professionals and future leaders to come together and explore the dynamics shaping the automotive landscape,” said Dr. Matthew Bennett, vice president of strategic alliances and CAMS. “Northwood University is committed to fostering meaningful dialogue that drives innovation and growth in this critical sector.”
The CAMS Industry Summit will kick off at 8 a.m. Oct. 3 with networking and coffee, followed by a series of sessions featuring prominent industry figures, Northwood University said, including:
-Shannon Robertson, executive vice president, Association of Finance & Insurance Professionals (AFIP)
-Jeff Beals, senior vice president, professional services, CDK Global
-Brian Benstock, general manager and vice president, Paragon Honda & Acura
-Mike Cavanaugh, regional vice president, Lithia and Driveway
-Rebecca Chernek, vice president, strategic client relations, Agora Data
-Eric Flow, president of management services, Flow Automotive Companies
-Adam Genei, owner, Mobsteel/Detroit Steel Wheel Co.
-Don Hall, owner, Don Hall Automotive Group, and president/CEO of the Virginia Automobile Dealers Association (VADA)
–Grace Huang, president, inventory solutions, Cox Automotive
-Ted Hughes,
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-Ted Ings, founder, Ted Ings’ Fixed Ops Roundtable
-David Jett, senior vice president, Stephens Inc.
-Tom Kline, founder, Better Vantage Point
-Bob Kron, president and chief operating officer for The Rydell Company, and
-Shawn Leibold, director of industry relations, Reynolds and Reynolds Summit attendees will gain insights from panel discussions on various subjects, including “Current Trends in Automotive Retail,” “F&I, Compliance & Regulations,” “Current Trends in Automotive Aftermarket,” and “Dealer Relationships & The Customer Experience.”
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By Counterman
The automotive aftermarket’s premiere event, AAPEX 2024, is now just a matter of weeks away. As Carm Capriotto explains in the latest edition of AAPEX Insights, the event is not just an opportunity to explore new products, but a chance to significantly enhance your business.
In this installment, Capriotto details the benefits of attending AAPEX. He recalls one shop owner’s enthusiasm as he discovered new products and networked with suppliers. This kind of interaction—seeing, touching and asking questions about new tools—provides a level of insight that online research simply cannot match.
Capriotto discusses AAPEX with Matt Fanslow, manager at Riverside Automotive in Red Wing, MN, and host of the “Diagnosing the Aftermarket A to Z” podcast. They note a growing trend among shops that attend AAPEX: They return with renewed energy and knowledge that can directly boost their revenue. Any temporary disruption caused by closing a shop for a few days to attend AAPEX is outweighed by the increased efficiency and innovation that follows.
Fanslow compares the AAPEX experience to a trip to Disney World—expensive but worth the investment. Just as people plan and sacrifice to make a memorable trip happen, investing in AAPEX can significantly improve your shop’s operations and team capabilities. The exposure to new technologies and networking opportunities can invigorate your business and motivate your team.
The knowledge gained, the relationships built, and the new tools and techniques discovered at AAPEX can lead to substantial long-term benefits. This year’s show runs from November 5-7 in Las Vegas. You can register at
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