Autozone Lifetime Warranty

[Joe]

Local AutoZone refuses to honor parts warranty since receipt not provided. Mgr agrees part is exactly same as the one recently purchased and installed. But says their records cannot display a purchase.

it was explained that it was purchased back in 2017 mid August but the receipt was lost/misplaced. Should not the part stand good for the agreed to warranty?

[Teddy]

Normally all over the counter sales require a receipt. Now, is it an autozone specific part? What is it? Parts are sold under different brands so unless its an autozone in-house brand, it would be hard to know where it was sold.

Lets say you brought back a Duralast battery still under warranty. Well that argument would be better because only autozone sells that brand of battery. But typically you need proof of purchase for retail sales. Below is their return policy.

[bayslarry]

I didn't this before but I'm eyeing myself that I will go through this policy know and implement if possible on my next purchase. Whenever I use to be at Autozone store I feel more comfort ad I know they allow their customers to return purchase item within 90 days. The Autozone return policy procedure is the same you could found at mega market store.