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By Counterman
Mitchell 1 announced it will host a shop management seminar during the Mid-Atlantic Auto Care Alliance’s (MAACA) Super Saturday Training Expo & Trade Show. The seminar, titled “Unleash the Power of Your Manager SE / ShopKey Shop Management System,” will be held on Saturday, Nov. 16, at the Radisson Hotel Philadelphia Northeast in Trevose, PA.
Based on content from
link hidden, please login to view’s two-day shop management workshop, the session will be led by Tim McDonnell, senior product marketing manager for Manager SE. The company said the session is suitable for new and advanced users of the software, as well as anyone interested in learning about the features and benefits of the shop management software.
link hidden, please login to viewsaid the seminar is tailored to help shop professionals using Manager SE or ShopKey SE shop management systems unlock the full potential of their software. The tools and reports in Manager SE give shops a 360-degree view of the entire shop, helping them manage repairs, customer service and their overall business more efficiently and profitably. “We will cover best practices and time-saving strategies to help shops streamline their workflow and improve profitability,” said McDonnell, who has 28 years’ experience using the shop management software. “Attendees will also learn how to further customize their shop management system profiles to enhance each team member’s daily experience. Plus, we’ll introduce exciting new features, including highly requested enhancements that will provide more precise screen views, coupled with more detailed communications for service advisors to share with their customers.”
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By Counterman
Sue Godschalk has been named Chief Executive Officer of
link hidden, please login to view. Following a vote by the Federated executive committee on October 23, it was decided that Godschalk, Federated’s president, will assume the role of CEO on January 1, 2025, replacing retiring CEO Larry Pavey. During her 39-year career at
link hidden, please login to view, Godschalk has held several management and financial roles of increasing responsibility, including office manager, assistant general manager, treasurer and vice president, before being named president in 2020. Early in her career, she worked as a jobber store manager, learning the business from the ground up before joining Federated soon after it was formed. “Federated has been on a path of sustained growth, and my goal is to continue the successful strategies that have led us in such a positive direction,” said Godschalk. “I am proud to lead a team of so many talented professionals at Federated who are dedicated to enhancing value for our members, strengthening relationships with our supplier partners, and collaborating with our APSG partners at The Alliance and The Pronto Network. I look forward to the great things we will accomplish together.”
The Automotive Parts Services Group (APSG) is a joint partnership between the Federated Alliance and The Pronto Network, and is made up of 300 member companies with over 5,000 locations and 80,000 employees primarily in North America.
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By Advance Auto Parts
RALEIGH, N.C.--(BUSINESS WIRE)-- Advance Auto Parts, Inc. (NYSE: AAP), a leading automotive aftermarket parts provider in North America that serves both professional installer and do-it-yourself customers, today announced that Ken Bush, senior vice president, chief merchant, will retire from the company after nearly 20 years and be succeeded by Bruce Starnes, who has been named executive vice president, chief merchant, effective June 24, 2024.
Mr. Starnes, 48, who will lead all aspects of merchandising strategy, joins Advance from the Target Corporation where he spent nearly 20 years in a variety of product management roles of increasing responsibility. Most recently, he served as senior vice president, merchandising capabilities and operations, where he was responsible for the strategy, capability and execution of Target’s merchandising operations, including price and promotions, in-store presentation, sales plans, negotiations, partnerships and vendor experience. Previously, he served as president of Target India and vice president, digital solutions and partnerships.
“We are very grateful for the many contributions Ken has made to our industry over the past 37 years. He has helped strengthen our merchandising operations and built a talented team within the merchandising organization, making it an optimum time to make a leadership transition. We wish him all the best in his upcoming, well-deserved retirement,” said Shane O’Kelly, Advance’s president and CEO. “I’m excited to welcome Bruce to the Advance family. As a seasoned and accomplished merchandising executive with more than 25 years of experience, Bruce brings a deep understanding of successful merchandising operations and vendor partnerships as well as a proven track record of results at one of the world’s leading retail organizations. I look forward to working closely with him to take our merchandising operations to the next level.”
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By Counterman
link hidden, please login to view member Crow-Burlingame announces the appointment of Richard Webster as vice president of company stores. With a journey spanning nearly three decades within the company, Webster’s advancement from a dedicated store manager to district manager, then regional manager, and now vice president is a testament to Crow-Burlingame’s commitment to fostering internal talent and promoting professional growth, the company said. “I am pleased to announce that Richard Webster is stepping into the Vice President of Company Stores role,” said Fletcher Lord III, Crow-Burlingame’s CEO. “Webster’s wealth of experience in automotive industry and store operations will be a tremendous asset to Crow-Burlingame.”
In his new capacity, Webster will be at the helm of overseeing all facets of Crow-Burlingame’s company-owned stores, “ensuring operational efficiency, and steering the stores through evolving market challenges, while upholding the company’s core values and customer-centric approach,” the company said.
Webster’s promotion comes at a time of strategic realignment with Crow-Burlingame, as Tom Singleton, the vice president of store operations, transitions to vice president of strategic initiatives. Singleton’s wealth of knowledge and guidance will continue to be invaluable, further leading the charge on strategic initiatives for the company, Crow-Burlingame said.
“We are extremely fortunate to have Tom Singleton remain with us as he takes on the VP of Strategic Initiatives role,” Lord added. “His depth of experience and insights will be instrumental in driving strategic vision with our company-owned stores.”
Singleton expressed excitement about the transition and his allegiance to Crow-Burlingame’s 100-plus years of success. “While my role may change, my dedication to Crow-Burlingame remains in my heart, I look forward to working closely with Richard and the team to drive our stores forward.”
Webster echoed Singleton’s statements, expressing his gratitude for the opportunity and excitement for the future. “I am honored to take on this new role and lead our company stores into the next chapter,” Webster said. “With Tom’s guidance and the support of our dedicated team, I am confident that we will continue to care for our customers’ everyday needs.”
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