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MacKay & Company releases 2024 Canadian Distribution Study


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has updated its annual DataMac Canadian Distribution report. With 119 Canadian businesses serving the medium- and heavy-duty commercial vehicle industry (dealers, distributors, HDDs, independent garages, auto parts stores and others) providing data and information, a number of relevant business areas are highlighted in the report. Parts and service labor sales, inventory changes and parts sourcing practices are included as well as many other business insights.

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“Balancing the need of having parts available to meet customer demand against other external factors has been challenging to say the least, but it appears parts availability issues are ironing out for most channels, while some shifts in the overall sourcing are still apparent,” said Molly MacKay Zacker.

At 78% of the total revenue, parts sales and service labor account for the primary sources of truck and trailer business revenue in 2023. Similarly, parts sales and service labor also represent the largest portions of profit across all channels, combined they total 85%.

Additionally, parts sales revenues hold a higher share of the revenue than one year ago — 56% compared to 47%. The largest year-over-year shift in profits is seen in service labor; with 2023 totaling 29% and 2024 coming in at 31%.

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