Joe Pagone….based on past experiences with you, I find it hard to take you seriously. Perhaps you are still living in the past and cannot catch up with the reality of how the world works now. Or, maybe you are just being yourself, a cranky constant complainer. In any case, I find it hard to believe that the Washington store treated you so badly. If this were true, I doubt highly that this particular store would remain in business as this would be happening to all customers. If you don't like how they treated you, you are free to conduct business elsewhere. But knowing you as I do, I'm sure you will find fault with everyone you do business with. Vote for Trump in 2020 and let him bring back more manufacturing to America and then maybe you will be happy with the quality. OOps, I forgot......you don't vote.